Your net zero plan

Understand your business emissions

1)What causes emissions

Direct carbon emissions produced by hospitality, leisure and tourism include:

• energy use – electricity and gas for lighting, heating and office equipment
• general waste – when it’s not recycled and ends up at landfill sites
• transport – using petrol or diesel vehicles to get to work or deliver services

2) Calculate your emissions

Use a free carbon calculator to work out your business’s carbon footprint. This is measured in tonnes, over a year.

3) Estimate the cost of your emissions

Once you have your carbon footprint, you can calculate how much your emissions are costing you. This will give you an idea of potential savings you can make by taking action.

4) Sign up to the SME climate commitment

Make a climate declaration to show customers you are committed to reducing emissions.

Get finance and support

1) Support in your sector

You can get guidance on energy, water, waste and supply chain reductions from the UK Hospitality Association. You must pay an annual fee.

The Association of British Travel Agents (ABTA) works with members to develop sustainability strategies and initiatives.

Visit Sustainable Hospitality Alliance’s Pathway to Net Positive Hospitality – a roadmap for the hospitality sector.

Find out more about Fareshare, the UK’s national network of charitable food redistributors, made up of 18 independent organisations.

You can also learn how to run your business in a more environmentally friendly way by hiring a sustainability consultant.

2) Get financial support in your region

These support schemes and networks are available in South East England:

• Climate Essentials for Basingstoke and Dean– Basingstoke and Dean council has partnered with Climate Essentials to offer local businesses, charities and social enterprises a year’s worth of one-to-one support to measure their carbon footprints, audit their operations and make realistic plans for reducing their emissions
• East Sussex Council free energy audits and grants gives SMEs up to £10,000 to invest in carbon reduction – must be located in East Sussex
• EMphasis3 CO2 Reductions Project gives SMEs up to 36% in matching funds to improve energy efficiency and commercialise green products
• Energy Efficiency Grants for East Sussex gives SMEs £200 to £1,000 in matching funds to improve energy efficiency – must be located in East Sussex, excluding Brighton and Hove
• Greentech South’s Low Carbon Solent gives free business support from postgraduate students at the universities of Portsmouth and Winchester
• Rural England Prosperity Fund (REPF) offers micro or small businesses (less than 50 employees and annual turnover under £8.5 million) in the rural areas of Tandridge, Guildford & Waverley can apply for a Rural England Prosperity Fund (REPF) grant. The minimum grant is £2,500 and the maximum grant is £50,000. Grants are up to 50% of the project costs. The programme is financed by Defra as part of the levelling up agenda via the district and borough councils. The objectives of the grants are to support rural development, jobs, growth and community enterprise.
• Test Valley Rural Net Zero Business Support programme: Test Valley Borough Council has been awarded funding from the UK Government through the UK Shared Prosperity Fund (UKSPF). The IncuHive Group Ltd have partnered with net zero experts Accelar to deliver the Rural Net Zero Business Support programme which is specifically intended for businesses seeking to implement greener solutions aimed at reducing their carbon footprint and improving their energy efficiencies. Grants can be used for capital investment, for example LED lighting, renewable energy systems, low carbon measures and energy efficient machinery. The maximum grant value is £3,750 and doesn’t need to be match funded, so can be used to completely cover a project of up to £3,750, or can be put towards the cost of a more expensive project.

Actions you can take right now

1) Save energy at your workplace

Quick, low-cost measures include:

• lighting – use LED bulbs for greater efficiency
• heating – put your thermostat on a timer and seal your windows for extra insulation
• office equipment – try to turn off and unplug devices when they’re not being used
• boilers and water tanks – insulating them and servicing them twice a year can help you save up to 5% on annual energy bills

2) Do an energy walk-round

Walk around your buildings to see if energy is being used efficiently.

Prepare a checklist

• look at lighting, machinery, heating, refrigeration systems and ventilation
• identify wasteful energy use and maintenance issues
• check at different times of day and compare day and night time use
• monitor over a period of a week for accurate average figures
• make sure equipment is checked and cleaned regularly to ensure maximum efficiency

Learn more about reducing emissions caused by refrigeration.

3) Decide if you need an energy strategy

Depending on the size of your business, you might need to implement an energy management strategy. An energy manager will help you:

1. Measure and monitor energy use.
2. Target ways to use energy as efficiently as possible.

Find out more from the Carbon Trust.

4) Change your energy tariff

Switch to a green energy tariff with your energy supplier. This will reduce your reliance on energy produced by fossil fuels.

5) Switch to a smart meter

This will allow you to see and control how much energy you use. Find out more about smart meters.

6) Manage your waste

Recycle waste to prevent it being taken to landfill sites where it takes longer to break down and causes more emissions.

7) Get training in energy efficiency

You can train your team to be aware of energy efficiency in the workplace.

Find a sustainability training course.

Longer term actions

1) Make changes to your workplace

If you are the legal owner, there are a number of long-term measures you can take to improve energy efficiency.

Check planning permission guidelines before you go ahead with any structural changes to the property.

Improving insulation and windows

You can make long-term savings on energy bills by insulating your workplace and replacing old windows.

Installing renewables

You could also make significant long-term savings if you install renewable sources of energy.

For example:

• heat pumps for heating and water
• solar panels or a wind turbine for electricity

2) Reducing transport emissions

Over a quarter of the UK’s carbon emissions are caused by transport.

You can take measures to reduce emissions from logistics.

If you have employees you could introduce a cycle-to-work initiative or encourage them to take public transport.

Visit our page on switching employee mode of transport for guidance.

If you use a work vehicle, you can reduce emissions by switching over to an electric vehicle (EV). You would be exempt from congestion charges and parking fees in certain areas.

For easy overnight charging you could install EV chargers at your home or workplace.

Visit our page to find out more about installing chargegpoints.

Indirect emissions

To reduce indirect or ‘supply chain’ emissions you need to consider what happens before and after your business provides a service or makes a product.

1) Choose greener ‘upstream’ suppliers and products

• use suppliers that measure and reduce carbon
• help your suppliers with carbon reduction projects
• buy products that take less energy to make, transport and operate

Find out more information on how to source products and services from green suppliers.

2) Reduce emissions ‘downstream’ of your business

1. make products that take less energy to make, transport and operate
2. reduce water consumption and waste disposal needs
3. make investments in lower carbon financial products
4. give incentives for lower emission activities in leased assets or franchises

3) Certify your supply chain action with PAS 2060

1. Measure greenhouse gas emissions (GHG) based on accurate data.
2. Reduce of emissions through a carbon management plan.
3. Document and verify through qualifying explanatory statements and make a public disclosure.

Through independent British Standards Institution (BSI) verification for PAS 2060, your business can demonstrate that it has met these requirements. You can show your business is environmentally friendly and contributing to the UN Sustainable Development Goals, while enhancing your organisation’s performance and resilience.

Search on Google for PAS 2060 certification organisations.

Share your progress

Sharing your progress will help employees and customers feel confident that you’re reducing carbon and moving towards net zero.

You should share your progress once you’ve done both of the following:

• worked out a benchmark of emissions
• started to take action

Find out more about how to track and share your progress.