Your net zero plan

Understand your business emissions

1)What causes emissions

Direct carbon emissions produced by hospitality, leisure and tourism include:

• energy use – electricity and gas for lighting, heating and office equipment
• general waste – when it’s not recycled and ends up at landfill sites
• transport – using petrol or diesel vehicles to get to work or deliver services

2) Calculate your emissions

Use a free carbon calculator to work out your business’s carbon footprint. This is measured in tonnes, over a year.

3) Estimate the cost of your emissions

Once you have your carbon footprint, you can calculate how much your emissions are costing you. This will give you an idea of potential savings you can make by taking action.

4) Sign up to the SME climate commitment

Make a climate declaration to show customers you are committed to reducing emissions.

Get finance and support

1) Support in your sector

You can get guidance on energy, water, waste and supply chain reductions from the UK Hospitality Association. You must pay an annual fee.

The Association of British Travel Agents (ABTA) works with members to develop sustainability strategies and initiatives.

Visit Sustainable Hospitality Alliance’s Pathway to Net Positive Hospitality – a roadmap for the hospitality sector.

Find out more about Fareshare, the UK’s national network of charitable food redistributors, made up of 18 independent organisations.

You can also learn how to run your business in a more environmentally friendly way by hiring a sustainability consultant.

2) Get financial support in your region

These support schemes and networks are available in North East England:

• Durham’s North East Business Support Fund gives SMEs up to £3,200 in matching funds for business improvements
• Northumberland’s North East Business Support Fund gives SMEs up to £2,800 in matching funds for business improvements
• North of Tyne Growth Fund gives SMEs up to 30% in matching funds when they plan to invest at least £67,000 in premises improvements and other capital costs. Must be located in Newcastle, North Tyneside or Northumberland.
• Newcastle, North Tyneside and Northumberland’s Business Energy Saving Team (BEST) offers free advice, energy efficiency audits and grant support to help SMEs to reduce energy use and costs

Actions you can take right now

1) Save energy at your workplace

Quick, low-cost measures include:

• lighting – use LED bulbs for greater efficiency
• heating – put your thermostat on a timer and seal your windows for extra insulation
• office equipment – try to turn off and unplug devices when they’re not being used
• boilers and water tanks – insulating them and servicing them twice a year can help you save up to 5% on annual energy bills

2) Do an energy walk-round

Walk around your buildings to see if energy is being used efficiently.

Prepare a checklist

• look at lighting, machinery, heating, refrigeration systems and ventilation
• identify wasteful energy use and maintenance issues
• check at different times of day and compare day and night time use
• monitor over a period of a week for accurate average figures
• make sure equipment is checked and cleaned regularly to ensure maximum efficiency

Learn more about reducing emissions caused by refrigeration.

3) Decide if you need an energy strategy

Depending on the size of your business, you might need to implement an energy management strategy. An energy manager will help you:

1. Measure and monitor energy use.
2. Target ways to use energy as efficiently as possible.

Find out more from the Carbon Trust.

4) Change your energy tariff

Switch to a green energy tariff with your energy supplier. This will reduce your reliance on energy produced by fossil fuels.

5) Switch to a smart meter

This will allow you to see and control how much energy you use. Find out more about smart meters.

6) Manage your waste

Recycle waste to prevent it being taken to landfill sites where it takes longer to break down and causes more emissions.

7) Get training in energy efficiency

You can train your team to be aware of energy efficiency in the workplace.

Find a sustainability training course.

Longer term actions

1) Make changes to your workplace

If you are the legal owner, there are a number of long-term measures you can take to improve energy efficiency.

Check planning permission guidelines before you go ahead with any structural changes to the property.

Improving insulation and windows

You can make long-term savings on energy bills by insulating your workplace and replacing old windows.

Installing renewables

You could also make significant long-term savings if you install renewable sources of energy.

For example:

• heat pumps for heating and water
• solar panels or a wind turbine for electricity

2) Reducing transport emissions

Over a quarter of the UK’s carbon emissions are caused by transport.

You can take measures to reduce emissions from logistics.

If you have employees you could introduce a cycle-to-work initiative or encourage them to take public transport.

Visit our page on switching employee mode of transport for guidance.

If you use a work vehicle, you can reduce emissions by switching over to an electric vehicle (EV). You would be exempt from road tax, congestion charges and parking fees in certain areas.

For easy overnight charging you could install EV chargers at your home or workplace.

Visit our page to find out more about installing chargegpoints.

Indirect emissions

To reduce indirect or ‘supply chain’ emissions you need to consider what happens before and after your business provides a service or makes a product.

1) Choose greener ‘upstream’ suppliers and products

• use suppliers that measure and reduce carbon
• help your suppliers with carbon reduction projects
• buy products that take less energy to make, transport and operate

Find out more information on how to source products and services from green suppliers.

2) Reduce emissions ‘downstream’ of your business

1. make products that take less energy to make, transport and operate
2. reduce water consumption and waste disposal needs
3. make investments in lower carbon financial products
4. give incentives for lower emission activities in leased assets or franchises

3) Certify your supply chain action with PAS 2060

1. Measure greenhouse gas emissions (GHG) based on accurate data.
2. Reduce of emissions through a carbon management plan.
3. Document and verify through qualifying explanatory statements and make a public disclosure.

Through independent British Standards Institution (BSI) verification for PAS 2060, your business can demonstrate that it has met these requirements. You can show your business is environmentally friendly and contributing to the UN Sustainable Development Goals, while enhancing your organisation’s performance and resilience.

Search on Google for PAS 2060 certification organisations.

Share your progress

Sharing your progress will help employees and customers feel confident that you’re reducing carbon and moving towards net zero.

You should share your progress once you’ve done both of the following:

• worked out a benchmark of emissions
• started to take action

Find out more about how to track and share your progress.